Help & Support

Although we've done our best to cover as much as possible here, it's inevitable that there'll be questions that we haven't answered. You can contact the team using our live chat and we'll get back to you with an answer as soon as possible.

The live chat is available in your community management area and in this owners guide, you will see the purple chat button on the bottom right hand side of your browser window. If we're not around we will pick up your message and reply as soon as we can. This is the quickest way to contact us!

If you prefer to send an email please use

For one-to-one help to set up your community, please see the Kickstart service.